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 the delightful company -business development and training services
the delightful company® - Business Development and Training Services

Welcome

- welcome
- today
- expertise
- workshops
- classic sales structure
- clyde
- delighted customers
- contact


Every workshop (with your help) will include up-to-date information about your business, the industry trends and will relate to your Company's products and services on offer today.

COINS

We run 3 Workshops:

  1. Foundation
  2. Infield Operations
  3. Advanced

Please apply for further information on the workshops as we tailor-make them to suit the specific requirements of our client.

 

PACE ©

The Professional Active Customer Engagement © workshops include a range of current business requirements.
The PACE contents are constantly being kept up-to-date and include the latest skills and techniques

PACE ©
• Concentrates on Customers – internal and external Customers, and
• Presents your Staff with the easy-to-use business tools they can use to provide exceptional Customer service, build sound business relationships, manage awkward situations and negotiate with authority

Please see ‘delighted customers’ for more information

 

PSS - Professional Selling Skills [PSS © Xerox Corporation]

Designed and presented to Sales, technical and Service people

PSS is probably the best known of all sales training courses. the contents were designed, developed and presented by Xerox Qualified Trainers to many thousands of Salespersons over many years. I am very lucky and privileged to say that I was one of those Trainers.

PSS, in brief, covers the very latest skills, skill sets and structures, winning professional attitudes, required behaviours and tested processes that will add to the persons business experiences.

Bombay Dyeing Mfg Co Ltd

 

 

 

 

For further information please contact Clyde Britton, DMS,
CMI (Chartered Management Institute),
CIPD (Chartered Institute of Personnel and Development)

22 Sennen Place
Port Solent
Hampshire
PO6 4 SZ
Tel: +44(0) 2392 326 857. Mobile 0771 85 35 110
E-mail clyde@clydebritton.com

The Delightful Company ®
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